Calls answered by professionals outside your working hours
CERTAS support line operates your telephones outside of your working hours – including at weekends and on bank holidays. We ensure that you can provide your customers with 24/7 support by professionally taking your calls in line with your instructions.
CERTAS support line tailored to your needs
We would be pleased to work with you to determine how we can best support your company.
Immediate response
We respond to every signal without delay and do not hesitate to take the measures agreed with you.
Fast intervention
By verifying every alarm, we help to avoid costly false alarms. The relevant emergency and rescue services will only be contacted in an emergency.
Contact with Certas employees
At Certas, your security concerns are handled exclusively by our trained employees.
We see something you
don't see, and that
stays awake while you
are sleeping.

How does CERTAS support line work?
- Call management outside office hours From Monday to Friday, 5pm to 8am, at weekends and on all bank holidays, we guarantee to provide a competent service to every caller.
- Prioritisation of concerns
- Controlling
How does CERTAS support line work?