Fast mobilisation of people and emergency services involved in a crisis

CERTAS multicall enables you to alert all of the people you need to at the same time, such as company management, crisis units, technicians and your own employees, with a voice message recorded in advance.

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Mobilisation of key people

In a crisis situation, such as a natural disaster, fire, demonstration, technical fault, gas leak or flood, Certas will take care of all the necessary organisational matters, giving you the time you need to take the first emergency response measures on site without delay.

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Alerting via app

You can alert employees or family members directly from the app in the shortest possible time and automatically with a swipe motion. Fast, user-friendly and secure. The alerts received there can be both accepted and rejected by the recipients.

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Telephone conference

In a crisis situation, Certas will set up a telephone conference with all necessary people so that a solution can be found pragmatically and swiftly. We establish the connection to the Certas monitoring centre independently of your systems. On request, we will also take part in the call and provide you with constructive advice backed by our many years of experience in the industry.

Mini

  • Only in combination with a CERTAS alarm subscription
  • Condition: Customer has an installed hazard warning system (burglary, fire, ...)
  • No options/extensions are possible with this subscription
  • Up to 10 participants* (receivers and participants)
  • Limited to 1 alarm event/voice message

*Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account

CHF 35.00/month

One-time fee:

  • Creation of file for mobilisation, set-up in / import to Certas system 
  • Customer visit and consultation 
  • Recording of processes, definition of participants (telephone numbers, etc.). 
  • Recording of 1 voice message
  • Transmission test and function check with Certas 
    CHF 300.00
     
  • Flat-rate: for each plan adjustment, changes of telephone numbers flat-rate for each case CHF 60.00 
request a quotation

Medium

  • Up to 100 participants* (receivers and participants)
  • Can be activated by customer (call to the alarm centre) and automatically if there is an alarm event

*Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account

CHF 150.00/month

One-time fee:

  • Creation of file for mobilisation, set-up in / import to Certas system 
  • Customer visit and consultation 
  • Recording of processes, definition of participants (telephone numbers, etc.). 
  • Creation of up to 3 alarm events (such as event, test and cancellation) 
  • Recording of up to 3 voice messages 
  • Transmission test and function check with Certas 
  • Alarm report: Acknowledgement and update (e-mail) on current status of alert 
     
  • Option: Additional alarm event or additional group set-up CHF 60.00 
  • Option: Additional recording or adjustment of a voice message CHF 60.00 
  •  Flat-rate: for each plan adjustment, changes of telephone numbers flat-rate for each case CHF 60.00 
  • Option: Set-up and organisation of a conference call (up to 10 telephone numbers) CHF 120.00
request a quotation

Maxi

  • Up to 1000 participants* (receivers and participants)
  • Can be activated by customer (call to the alarm centre) and automatically if there is an alarm event

*Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account

CHF 350.00/month

One-time fee:

  • Creation of file for mobilisation, set-up in / import to Certas system
  • Customer visit and consultation
  • Recording of processes, definition of participants (telephone numbers, etc.).
  • Creation of up to 3 alarm events (such as event, test and cancellation)
  • Recording of up to 3 voice messages
  • Transmission test and function check with Certas
  • Alarm report: Acknowledgement and update (e-mail) on current status of alert 
     
  • Option: Additional alarm event or additional group set-up CHF 60.00 
  • Option: Additional recording or adjustment of a voice message CHF 60.00 
  • Flat-rate: for each plan adjustment, changes of telephone numbers flat-rate for each case CHF 60.00 
  • Option: Set-up and organisation of a conference call (up to 10 telephone numbers) CHF 120.00
request a quotation

CERTAS multicall tailored to your needs

We would be happy to advise you to ensure you have the support of a holistic crisis and emergency alarm plan.

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Immediate response

We respond to every signal without delay and do not hesitate to take the measures agreed with you.

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Various channels 

Alerts work via SMS, email or push notification from the app
(Android and IOS).

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Current overview

The status of the alert is displayed in real time, and the history of notifications for the last 30 days is also visible.

We see what you don’t, and everyone is informed at the touch of a button.

How does CERTAS multicall work?
  1. Alarm situation
    Certas receives an alert from a customer or a hazard warning system that something isn't right.
  2. Trigger
    Our Certas employee forwards the alert to all persons involved and all recipients defined in advance at the same time.
  3. Acknowledgement
    Thanks to the acknowledgement function, you know exactly which persons have received the alert.
  4. Controlling
    Updates on the current status of the alert, service report and Controlling are provided.
How does CERTAS multicall work?