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for private customers

Security at home

Certas has got your back, keeping you and your family safe around the clock. Reduce the risks by relying on our state-of-the-art security solutions for fire safety and burglary prevention.

Services

You can count on us to process your alarm notifications and provide home security.

Alarm management with video verification.

A special solution combining humans and technology – available to you at an unbelievable price.

Remote monitoring via IoT.

Immediate assistance for people in need.

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for companies

Security for businesses

As Switzerland’s leading security company, you can rely on us for bespoke security concepts that respond to your exact requirements as a business or institution.

Services

You can rely on us to process your alarm notifications and take your security seriously.

Alarm management with video verification.

Our solution benefits from the efficiency of the technology and the experience of the people.

We provide immediate help for people in need.

Manage crisis situations before they happen.

Fault and alarm verification for your technology and devices via IoT.

Leave us to answer calls and respond to system notifications for you in four languages – 24/7.

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Explore the exciting jobs on offer at Certas and help us shape the future of security in Switzerland.

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Individual quotation request

Solutions for every requirement

Security is not only a fundamental need, but also a matter of preference – making it as unique as your fingerprint. Certas gives you the option to combine the services you need into one package. Simply select the services you need and we will create a sustainable security concept tailored to your requirements.

Tell us everything

Chosen product *

Please select your favourite product.

Living alone

care Living alone

Pro S

CERTAS control Pro S

L

CERTAS control L

M

CERTAS control M

S

CERTAS control S

Access 4

CERTAS video Access 4

Access 2

CERTAS video Access 2

Image sequence

CERTAS video Image sequence

VMS

CERTAS video VMS

Back-up

Back-up SIM card

Standard

Standard SIM card

Lone workers

CERTAS care lone workers

Cloud

CERTAS video Cloud

L

CERTAS multicall L

M

CERTAS multicall M

S

CERTAS multicall S

AlarmNET Digital+

CERTAS alarm AlarmNET Digital+

Digital+

CERTAS alarm Digital+

AlarmNET transmission with on/off control

CERTAS alarm AlarmNET transmission with on/off control

AlarmNET transmission

CERTAS alarm AlarmNET transmission

AlarmNET Fire alarm – mandatory systems PLUS

CERTAS alarm AlarmNET Fire alarm – mandatory systems PLUS

AlarmNET Fire alarm – mandatory systems

CERTAS alarm AlarmNET Fire alarm – mandatory systems

Pro L

CERTAS alarm Pro L

Pro M

CERTAS alarm Pro M

Pro S

CERTAS alarm Pro S

L

CERTAS alarm L

M

CERTAS alarm M

S

CERTAS alarm S

Selection of subscription combinations

This product is only available in combination with a CERTAS alarm subscription. Please select the desired subscription.

Choose product *

Please select one of the combinations.

CERTAS alarm

S

M

L

Pro S

Pro M

Pro L

AlarmNET Fire alarm – mandatory systems

AlarmNET Fire alarm – mandatory systems PLUS

AlarmNET transmission

AlarmNET transmission with on/off control

I already have a CERTAS alarm subscription

Are you interested in other services and products?

Specify the services and offers relevant to you here. We will process your details as quickly as possible and create a personalised quotation. Free and no-obligation.

Select further services and products

Please select at least one service or product.

CERTAS alarm

works only with CERTAS alarm subscription

I already have a CERTAS alarm subscription.

CERTAS alarm Digital+

works only with CERTAS alarm subscription

I already have a CERTAS alarm Digital+ subscription.

CERTAS multicall

works only with CERTAS alarm subscription

I already have a CERTAS multicall subscription.

CERTAS control

works only with CERTAS alarm subscription

I already have a CERTAS control subscription.

CERTAS video

works only with CERTAS alarm subscription

I already have a CERTAS video subscription.

CERTAS care

works only with CERTAS alarm subscription

I already have a CERTAS care subscription.

CERTAS SIM-Karte

works only with CERTAS alarm subscription

I already have a CERTAS SIM-Karte subscription.

S

CERTAS alarm S works only with CERTAS alarm subscription

M

CERTAS alarm M works only with CERTAS alarm subscription

L

CERTAS alarm L works only with CERTAS alarm subscription

Pro S

CERTAS alarm Pro S works only with CERTAS alarm subscription

Pro M

CERTAS alarm Pro M works only with CERTAS alarm subscription

Pro L

CERTAS alarm Pro L works only with CERTAS alarm subscription

AlarmNET Fire alarm – mandatory systems

CERTAS alarm AlarmNET Fire alarm – mandatory systems works only with CERTAS alarm subscription

AlarmNET Fire alarm – mandatory systems PLUS

CERTAS alarm AlarmNET Fire alarm – mandatory systems PLUS works only with CERTAS alarm subscription

AlarmNET transmission

CERTAS alarm AlarmNET transmission works only with CERTAS alarm subscription

AlarmNET transmission with on/off control

CERTAS alarm AlarmNET transmission with on/off control works only with CERTAS alarm subscription

Digital+

CERTAS alarm Digital+ works only with CERTAS alarm subscription

AlarmNET Digital+

CERTAS alarm AlarmNET Digital+ works only with CERTAS alarm subscription

S

CERTAS multicall S works only with CERTAS alarm subscription

M

CERTAS multicall M works only with CERTAS alarm subscription

L

CERTAS multicall L works only with CERTAS alarm subscription

Cloud

CERTAS video Cloud works only with CERTAS alarm subscription

Lone workers

CERTAS care lone workers works only with CERTAS alarm subscription

Standard

Standard SIM card works only with CERTAS alarm subscription

Back-up

Back-up SIM card works only with CERTAS alarm subscription

VMS

CERTAS video VMS works only with CERTAS alarm subscription

Image sequence

CERTAS video Image sequence works only with CERTAS alarm subscription

Access 2

CERTAS video Access 2 works only with CERTAS alarm subscription

Access 4

CERTAS video Access 4 works only with CERTAS alarm subscription

S

CERTAS control S works only with CERTAS alarm subscription

M

CERTAS control M works only with CERTAS alarm subscription

L

CERTAS control L works only with CERTAS alarm subscription

Pro S

CERTAS control Pro S works only with CERTAS alarm subscription

Living alone

care Living alone works only with CERTAS alarm subscription

Please describe requirements under “Request”

CERTAS support line

Living alone

Pro S

8 telephone numbers
7 instruction profiles
for reception and processing of the alarm/fault signals
Alarm signals:
Selection of up to 5 available alarm signals plus technical fault, interruption transmission
24-hour rhythm:
control of the connetion
Different procedure for idle or working time

CHF 58.–

monthly

L

6 telephone numbers
7 instruction profiles
for reception and processing of the alarm/fault signals
Alarm signals:
Selection of up to 5 available alarm signals plus technical fault, interruption transmission
24-hour rhythm:
control of the connection

CHF 53.–

monthly

M

4 telephone numbers
6 instruction profiles
for reception and processing of the alarm/fault signals
Alarm signals:
choice of up to 4 available alarm signals plus technical fault, interruption transmission
24-hour rhythm:
control of the connection

CHF 47.–

monthly

S

2 telephone numbers
3 instruction profiles
for reception and processing of the alarm/fault signals
Alarm signals:
selection of an available alarm signal plus technical fault, interruption transmission
24-hour rhythm:
control of the connection

CHF 35.–

monthly

Access 4

Receipt of the opening or closing request
Processing on 255 working days (Mon–Fri) per year
4 controls per working day
Identification of the person according to the reference list provided by the customer
Remote opening, escorting the person to the security zone.

CHF 737.–

monthly

Access 2

Receipt of the opening or closing request
Processing on 255 working days (Mon–Fri) per year
2 controls per working day
Identification of the person according to the reference list provided by the customer
Remote opening, escorting the person to the security zone.

CHF 368.–

monthly

Image sequence

Connection of your camera system to our alarm center
Processing of alarm verifications and reference image checks by our alarm center
Image sequence and clip evaluation

CHF 15.–

month (operation 1. camera)
10.–/month operation of each additional camera

VMS

Connection of your camera system to our alarm center
No recording device required: video recordings in the cloud
Processing alarm verifications and reference image checks

CHF 35.–

month (operation 1. camera)
10.–/month operation of each additional camera

Back-up

Basic package 100MB
Swisscom network
Automatically accesses another mobile network in the event of a network failure

CHF 8.–

monthly

Standard

Basic package 100MB
Swisscom network

CHF 7.–

monthly

Lone workers

6 Phone numbers
1–5 instruction profiles
Operation, reception and processing of signals per device
Creation of a report per event, journalisation of all processes
[x]Not included:
Costs associated to the deployment of paramedics, police, fire brigade or an intervention service (according to the currently valid GTC of Certas AG).

from CHF 25.–

per month

Cloud

Connection of your camera system to our alarm center
No recording device required: video recordings in the cloud
Processing alarm verifications and reference image checks

CHF 45.–

month (operation 1. camera)
20.–/month operation of each additional camera

L

Up to 1000 participants
(receivers and participants) [Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account]
Included: 3 alarm events
(1 alarm event comprises test and cancellation), additional alarm events as an option
Can be activated by customer (call to the alarm centre) and automatically if there is an alarm event

CHF 350.–

monthly

M

Up to 100 participants
(receivers and participants) [Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account]
Included: 3 alarm events
(1 alarm event comprises test and cancellation), additional alarm events as an option
Can be activated by customer (call to the alarm centre) and automatically if there is an alarm event

CHF 150.–

monthly

S

Condition: Customer has an installed hazard warning system (burglary, fire, ...)
[x]No options/extensions are possible with this subscription
Up to 10 participants
(receivers and participants) [Per participant maximum: 2 telephone numbers, 1 e-mail address, 1 multicall App account]
Limited to 1 alarm event/voice message

CHF 35.–

monthly

AlarmNET Digital+

Automated alarm notification via voice message
4 alarm redirects to the alarm monitoring centre included [If the voice message is not acknowledged after three attempts, an employee from the alarm control center intervenes in the process.]
Set number of telephone numbers per instruction profile
(minimum of 3)
Individual approach based on working/non working times
Direct transmission to a public control center
(fire department, police)

CHF 19.–

monthly

Digital+

Automated alarm notification via voice message
Four alarm redirects to the alarm monitoring centre included [If the voice message is not acknowledged after three attempts, an employee from the alarm control center intervenes in the process.]
Minimum of 3 and maximum of 8 phone numbers per instruction profile
5 instruction profiles for receiving and processing alarm/fault signals
Individual approach based on working/closed times
2 instruction profiles for monitoring communication channels (critical or non-critical)
Direct transmission to a public control center (fire department, police)

CHF 24.–

monthly

AlarmNET transmission with on/off control

Fire alarm system fault (Included)
[x]First alarm criterion (Exclusive)
Line interruption (critical)
Monitoring the alarm transmission paths
Recommendation of 2–4 telephone numbers per criterion
Individual procedure according to working and non-working time
Fault rectification of terminal device
Alarm transmission directly to public control center (included)
[x]Certas switch-on/switch-off check (Exclusive)
[x]Switch-off check of the fire alarm system (Exclusive)

CHF 84.–

monthly

AlarmNET transmission

[x]Fire alarm system fault (Exclusive)
First alarm criterion (Included)
Line interruption (critical)
Monitoring the alarm transmission paths
Recommendation of 2–4 telephone numbers per criterion
Individual procedure according to working and non-working time
Fault rectification of terminal device
Alarm transmission directly to public control center (included)
[x]Certas switch-on/switch-off check (exclusive)
Switch-off check of the fire alarm system (included)

CHF 47.–

monthly

AlarmNET Fire alarm – mandatory systems PLUS

Fire alarm system fault (Included)
[x]First alarm criterion (Exclusive)
Line interruption (critical)
Monitoring the alarm transmission paths
Recommendation of 2–4 telephone numbers per criterion
Individual procedure according to working and non-working time
Fault rectification of terminal device
Alarm transmission directly to public control center (included)
[x]Certas switch-on/switch-off check (exclusive)
Switch-off check of the fire alarm system (included)

CHF 37.–

monthly

‍

AlarmNET Fire alarm – mandatory systems

Fire alarm system fault (included)
[x]First alarm criterion (Exclusive)
Line interruption (critical)
Monitoring the alarm transmission paths
Recommendation of 2–4 telephone numbers per criterion
Individual procedure according to working and non-working time
Fault rectification of terminal device
Alarm transmission directly to public control center (included)
[x]Certas switch-on/switch-off check (exclusive)
[x]Switch-off check of the fire alarm system (Exclusive)

CHF 37.–

monthly

Pro L

10 telephone numbers
5 alarm plans
for receiving and processing alarm/fault signals
2 alarm plans
for monitoring communication channels
6-minute rhythm:
control of primary and secondary connections [Note – polling not possible on all devices]
Different procedures during rest period or working time

CHF 81.–

monthly

Pro M

10 telephone numbers
5 alarm plans
for receiving and processing alarm/fault signals
2 alarm plans
for monitoring communication channels
60-minute rhythm:
control of primary and secondary connections [Note – polling not possible on all devices]
Different procedures during rest period or working time

CHF 63.–

monthly

Pro S

10 telephone numbers
5 alarm plans
for receiving and processing alarm/fault signals
2 alarm plans
for monitoring communication channels
24-hour rhythm:
Control of primary and secondary connections
Different procedures during rest period or working time

CHF 58.–

monthly

L

6 telephone numbers
5 alarm plans
for receiving and processing alarm/fault signals
2 alarm plans
for monitoring communication channels
24-hour rhythm:
Control of primary and secondary connections

CHF 53.–

monthly

M

4 telephone numbers
5 alarm plans
for receiving and processing alarm/fault signals
2 alarm plans
for monitoring communication channels
24-hour rhythm:
Control of primary and secondary connections

CHF 47.–

monthly

S

2 telephone numbers
3 alarm plans
for receiving and processing alarm/fault signals
1 alarm plan
for monitoring communication channels
24-hour rhythm:
Control of primary and secondary connections

CHF 35.–

monthly

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Services for private customers

CERTAS alarm

CERTAS alarm Digital+

CERTAS control

CERTAS video

CERTAS care

Services for companies

CERTAS alarm

CERTAS alarm Digital+

CERTAS multicall

CERTAS control

CERTAS supportline

CERTAS video

CERTAS care

Certas

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