Certas working processes are structured and certified
The certification helps a potential customer or partner to choose a suitable service provider. During the information phase, this already ensures that the company to be selected provides an optimal and controlled service. The involved costs of a certification (moneywise and in terms of working hours) are quite considerable. Certas views the certification process as a very valuable investment. This is because a company can react much faster to changing customer requirements or new market needs if the processes are clearly structured and defined.
Therefore our concern is to always provide an optimal and controlled service. This is the only way to react quickly to changing customer requirements and new market needs.
Certas is certified to EN 50518: Monitoring and Alarm Receiving Centres since 2015. For the first time in Europe, the standard defines the high requirements for planning, execution and device functions of an alarm monitoring centre.
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Certas is certified to ISO 9001 since 2010. This certification covers the definition of the operation processes. By defining the processes, the workflow is optimized and the services we provide for our customers are permanently improved.
Certas is certified to ISO 14001 since 2013. This certification optimizes the use of our resources, reduces waste and energy consumption. The carbon footprint of our company is getting smaller.
Certas has been ISO 45001 certified since 2019. This management system defines the safety and health protection of employees at the workplace.
IQNet is an acronym for International Quality Network - a network of partnerships with certification bodies from over 35 countries in Europe, Asia, Australia and North America.
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As market leader, Certas considers it very important to protect the environment and avoid unnecessary environmental pollution. To improve our environmental performance, we obtain 100% of our electricity for the Lausanne site from renewable sources supplied by SIL (Services Industriels Lausanne). The certification and testing body TÜV SUD (Technischer Überwachungsverein) guarantees that the electricity purchased from Certas is produced by Swiss plants and fed into the grid in the required quality and quantity.
This certificate means that Certas compensates all its consumption with electricity, water, travel, waste, etc. The compensation is achieved through the active involvement of employees and the support of a climate project in Switzerland.
Great Place to Work® honours companies from various industry sectors and different size categories who, from the perspective of their employees, maintain a particularly trustworthy, appreciative and attractive workplace culture.
The Swiss Confederation allows for a maximum tolerance limit of 5% regarding the difference in remuneration between men and women. Further to the review of equal pay for women and men that employers are legally required to conduct if they employ more than 100 people, Certas has been awarded the certification “Fair ON Pay” by the company Comp-On.
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Downloads are available on the German page.