We are CERTAS

Security, stability, quality, reliability, and efficiency are Certas' core values since 1995. Certas is the Swiss speciality company for professional alarm monitoring.

Certas is owned at equal parts by Siemens Schweiz AG and the Securitas Group. The company is market leader for the reception and processing of signals and alarm messages from security systems and smart homes.

160 Certas employees make sure that every alarm signal and every emergency call will be processed according to the customers instructions, at our 3 locations: Zurich, Lausanne, Lugano. Don't worry. Live safely with Certas.

Our alarm monitoring centres are offering a wide array of professional security services for residentials and commercials in all of Switzerland. Our goal is to provide more safety, more comfort and more well-being for everyone.

Certas' core values are: security expertise, technological leadership and service quality, in order to maintain the best alarm monitoring services in Switzerland.

  • The customer's safety is always our first priority.
  • 100% availability and shortage protection through system and geographic redundancy.
  • Alarm monitoring covering all of Switzerland.
  • Certas is preferred partner with all private security companies, manufacturers, resellers and installers of security systems.
  • The company has more than twenty years experience on its market.
  • Innovative and tailor-made solutions, in order to accommodate every costumer needs.
  • Systematic and efficient alarm monitoring through certified processes.
  • Synergies through networking and cooperation with official alarm monitoring centres and the swiss confederation.

CERTAS' vision, mission and strategy

Certas is the leading provider of security services in Switzerland, with an excellent reputation for quality, stability and modern technology.

Our vision: security and well-being in all ways of life. We focus our thoughts and actions on the needs of our customers unconditionally. We provide the security services that allow our customers to feel safe, protected and relaxed. We explore future security needs with the goal to adapt and expand our services just as needed by our customers.

 

 

Our promises:

 

  • The Certas customer comes always first
    We do everything we can to provide our customers with the highest level of comfort and safety. Certas will always be there for you, anywhere and anytime.
  • Our Certas employees are always there for you
    They are friendly, committed and professional. They use their security knowledge to provide high-level service and assistance for our customers. Best practice procedures and an empowering work atmosphere lead to top performances.
  • Certas prepares the way for an innovative future
    Our working processes are defined by the needs of our customers and are optimized constantly. We use modern technology in order to always be one step ahead of the needs of our customers.
  • Certas is a responsible company
    Certas maintains an open and honest communication towards its customers and employees. We apply the rules for industrial safety and health protection. Certas is also involved in the protection of our environment.

Sustainability

Substainability of Certas

As a market leader it is Certas priority to protect the environment an avoid unnecessary environmental impacts. Therefore, we handle our available resources carefully and improve our environment performance continuously. By using information and education we sensitize our employees at all levels to adopt a fair behaviour towards environment matters and guarantee the best practice transfer.