Immediate help for people in need

In an accident, every second counts. Those working alone and people in need are particularly vulnerable. With CERTAS care, you can rest assured that emergency services will be mobilised as quickly as possible in an emergency, with all necessary measures taken. This ensures that even those who are alone are never left on their own.

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Companies – Protection for persons working alone

Those working alone are exposed to many risks: falls, injuries and other medical emergencies can pose serious risks. To provide immediate assistance in an accident or critical situation, Certas receives emergency call signals and organises rescues in line with individual emergency plans.

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Private customers – Emergency solution for people living alone

Emergency wristbands allow the wearer to send a call for help at the push of a button. This automatically establishes contact with us, allowing our staff to quickly assess the situation and take any necessary action.

Protecting emergency kits and first aid

Municipalities, cities, hotels, shopping centres and companies: they want to offer people visiting their facilities the highest possible level of safety. This includes first aid in medical emergencies, especially in cases of cardiac arrhythmia. Opening the emergency kit, can open an automatic voice line to the alarm monitoring centre, which identifies the location of the kit and triggers the action required.

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Geotracking

Certas offers specific solutions for monitoring vehicles, including real-time positioning (stolen vehicle tracking). In the event of a theft, we take immediate action, determining the exact position and intervening accordingly.

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Electronic Monitoring

Electronic monitoring is used to locate and monitor people in the framework of criminal justice. Certas takes care of this service, for example for cantonal authorities.

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SIM card

Alarm transmission via the Internet does not provide consistent stability. Certas therefore recommends transmission via the mobile network as a redundancy path for all IP connections. To enable this redundancy, all IP transmission devices must be equipped with a SIM card which allows alarm transmission. 

Standard SIM card

Basic package 100MB*

1MB corresponds to approximately 300 alarms (according to a test on a standard transmission device – this can vary depending on the transmission device used). This amount does not cover the sending of SMS and voice transmissions.

CHF 7.00 per month

Initial costs – activation fee

CHF 25.00

All prices subject to 8.1% VAT. The prices are only valid in conjunction with a Certas AG alarm reception subscription.

If more data volume is used than available in the selected price package, it will additionally be charged during the year. Additional communication charges:

  • «MB» CHF 1.00/MB
  • «SMS» CHF 0.20/SMS
  • «Voice» CHF 0.40/Min.

Back-up SIM card

Basic package 100MB*

In case of a network interruption, the back-up SIM card automatically switches to another mobile network to establish a secure connection. 1MB corresponds to approximately 300 alarms (according to a test on a standard transmission device – this can vary depending on the transmission device used). This amount does not cover the sending of SMS and voice transmissions.

CHF 8.00 per month

Initial costs – activation fee

CHF 26.00

All prices subject to 8.1% VAT. The prices are only valid in conjunction with a Certas AG alarm reception subscription.

If more data volume is used than available in the selected price package, it will additionally be charged during the year. Additional communication charges:

  • «MB» CHF 5.00/7MB
  • «SMS» CHF 0.20/SMS
  • «Voice» CHF 0.40/Min.

CERTAS care tailored to your needs

With CERTAS care, people and their vehicles are never alone. In cases of danger, you can count on us to provide swift assistance and initiate the rescue plan agreed with you in advance. We would be happy to advise you on your individual situation.

We see what you don’t, and that’s help around the clock.

How does CERTAS care work?
  1. Alarm situation

    Persons working alone or people in need carry a transmitter with them. This triggers an alarm either at the push of a button or following a defined pattern of behaviour, such as lying down for a longer period of time or a fall.
  2. Verification
    Verification of the alarm signal by a Certas employee and establishment of contact with the person who has had an accident.
  3. On-site intervention
    Arrival of the emergency services (paramedics) and treatment of the person who has had an accident.
  4. Controlling
    Remote monitoring of the intervention and creation of a service report.
How does CERTAS care work?