RESIDENTIAL AND COMMERCIAL ALARM MONITORING

CERTAS alarm provides alarm monitoring solutions to prevent burglary, fire and technical problems. You can rest assured that all necessaries measures are taken, every hour and under all circumstances.

A security system is only efficient if alarm messages are clarified competently and professionally processed at all times. With CERTAS alarm, you delegate the alarm monitoring to our experienced staff members, that are trained for emergency situations and always know what they have to do.

What ist CERTAS alarm?

CERTAS alarm is a service for companies of all sizes and industries and is also suitable for private individuals. In case of an alarm, Certas will initiate the following steps:

  • alarm verification using phone calls and/or picture/video analysis of the event at the time of the received alarm message
  • quick intervention (mobilisation of an intervention company, police, ambulance or fire brigade)
  • informing the persons concerned
  • remote check of the intervention
  • final report
Certas alarm

How does CERTAS alarm work?

 

  1. ALARM SIGNAL
    A security system sends an alarm signal
    (e.g.: burglary alarm).

  2. ALARM VERIFICATION
    Reception, verification of the alarm and alarm procedure.

  3. INTERVENTION ON THE PREMISES
    Mobilization of the necessary intervention forces.

  4. CONTROLLING
    Remote surveillance of the Intervention,
    final report.

Your benefits:

 

  • IMMEDIATE RECEPTION OF THE ALARM SIGNAL AND ALARM VERIFICATION
    Certas dispatcher react immediately upon reception of the alarm signal, use your contingency plan and take the necessary security actions. Alarm verification helps to avoid costly false alarms.
  • COMPLETE SERVICE PACKAGE
    In addition to robbery, burglary and fire alarms, Certas monitors a variety of possible alarm signals, such as emergency calls from lifts or car parks, messages from temperature and pressure sensors, audio and video signals or signals from water level meters.
  • LOCATION-INDEPENDENT
    Certas operates three redundant alarm monitoring centers in Zurich, Lausanne and Lugano. Certas staff can answer calls in German, French, Italian and English.
  • 24/7 SERVICE
    Certas never sleeps and reacts immediately. Allow yourself more security and less stress by delegating alarm handling to our security experts.
  • REMOTE AND ACCESS CONTROL
    Certas can check for you if your security system has been armed at the normal time at the end of the business day. System deviations such as access attempts by persons outside working hours are immediately forwarded to the security officer.
  • PICTURES FOR MORE SECURITY
    Remote video surveillance is a useful supplement to the alarm system and offers additional possibilities for alarm verification.
Haus Certas Alarm

«During our holiday in Crete I received a phone call from a friendly Certas dispatcher who informed me that a burglary alarm had been triggered by our alarm system. As we had informed Certas in advance of our absence, an intervention company was immediately called up. During the on-site inspection, it was discovered that a door and a window had been damaged, but that the burglar had not entered the house. He had been put off by the alarm system. While the police picked up the traces, our house was guarded by the intervention company and the necessary repairs were carried out. The insurance company has taken over the costs for the intervention and the repair without any problems. Thanks to Certas, we could continue to enjoy our holiday with a good feeling and knew that our home is always well protected.»

Anthony, 48, Zurich