CERTAS portal – Your secure online platform


As the real and digital worlds increasingly merge, technology is playing an ever more important role in our daily lives. For you, the customer, the change in means of communication results in greater transparency, time saving and control. Because, at Certas, we also want to simplify your daily life, we are launching our online customer platform as announced in our June 2019 newsletter. Make the most of the benefits and check your security systems status anytime, anywhere. You maintain a clear overview of your contracts, instructions and contact data, and have access to all your documents.

You can register in the CERTAS portal where your user account will then be set up:


Website address: https://portal.certas.ch


Make sure you have your customer and connection numbers to hand for the registration in order that we can identify you. You will find all the information you need for registering and downloading the app in the Quickstart guide, which is available under the heading “Certas à Downloads”.


We look forward to welcoming you digitally to our CERTAS portal. The functions are being constantly expanded, so please check the “News” section regularly. If you have any questions, don’t hesitate to contact our Customer Service (kundenservice@certas.ch). 


Do you have a tablet or smartphone? Visit the Apple “App Store” or “Google Play” and enter “CERTAS portal” in the search box.