General contract conditions 

Read about our standard contract conditions on receiving alarms and interventions here. Both documents are available as PDF. Please do not hesitate to contact Certas if you have any further questions. We would be happy to provide you with more information in a flash.

GCTC

General Contractual Terms and Conditions for the Alarm Reception Agreement of Certas AG

General Contractual Terms and Conditions for the Alarm Reception Agreement of Certas AG and the Intervention Agreement of Securitas AG

 

Certas AG charges additional fees for: 

  • Payment reminder: without reminder fee 
  • First reminder (sent by collection agency) : CHF 30 
  • Second reminder (sent by a debt collection agency): another CHF 30
  • dispatch of paper invoices (CHF 3.-)
  • processing fee for the on charging of third party interventions (CHF 25.- per invoice)