CERTAS WORKING PROCESSES ARE STRUCTURED AND CERTIFIED

The certification helps a potential customer or partner to choose a suitable service provider. During the information phase, this already ensures that the company to be selected provides an optimal and controlled service. The involved costs of a certification (moneywise and in terms of working hours) are quite considerable. Certas views the certification process as a very valuable investment. This is because a company can react much faster to changing customer requirements or new market needs if the processes are clearly structured and defined.

Therefore our concern is to always provide an optimal and controlled service. This is the only way to react quickly to changing customer requirements and new market needs.

 

EN50518:2013
Certas is certified to EN 50518: Monitoring and Alarm Receiving Centres (Parts 1, 2, 3) since 2015. For the first time in Europe, the standard defines the high requirements for planning, execution and device functions of an alarm monitoring centre.

ISO9001:2015
Certas is certified to ISO 9001 since 2010. This certification covers the definition of the operation processes. By defining the processes, the workflow is optimized and the services we provide for our customers are permanently improved.

ISO14001:2015
Certas is certified to ISO 14001 since 2013. This certification optimizes the use of our resources, reduces waste and energy consumption. The carbon footprint of our company is getting smaller.

OHSAS 18001:2007
Certas is certified to OHSAS 18001 since 2013. This certification covers the safety and health protection of employees through appropriate measures at the workplace.

IQNet Network
IQNet is an acronym for International Quality Network - a network of partnerships with certification bodies from over 35 countries in Europe, Asia, Australia and North America.

100% renewable electrical energy from Nativa
As market leader, Certas considers it very important to protect the environment and avoid unnecessary environmental pollution. To improve our environmental performance, we obtain 100% of our electricity for the Lausanne site from renewable sources supplied by SIL (Services Industriels Lausanne). The certification and testing body TÜV SUD (Technischer Überwachungsverein) guarantees that the electricity purchased from Certas is produced by Swiss plants and fed into the grid in the required quality and quantity.  


Downloads are available on the German page.

 

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